unable to connect to server

[Cheryl Wester]

If you have tech support ticket numbers for when contacting us let us know. We pride ourselves on answering all tickets and I would like to look into this.

[Cheryl Wester]

This issue is being looked into and we hope to have it resolved in the near future.

[StChadwick]

If you have tech support ticket numbers for when contacting us let us know. We pride ourselves on answering all tickets and I would like to look into this.

33ED2D
8D33E9

[Cheryl Wester]

I have responded to your ticket. I had a hard time tracking it down and to be honest I'm not sure why we didn't have it in our database. Sorry for the late response.

[ba747]

The issue is still not fixed, but now I am getting a "New Version..." dialog box that says:

"There is a newer version of the At-Large Recorder 2 software! Would you like to go to the home page for more information?"

This redirects to http://www.jaksta.com/jaksta-recorder-for-slingbox/ and tries to sell a new recorder for $19.95.

But the http authentication for At-Large Recorder is still not working, that's all I want!

Steve

[Cheryl Wester]

We are aware that it is still not working. We are working on getting it resolved. It should be done shortly. Also, do change the date on your system back a month and At Large Recorder will work. When we have this resolved I will post it.

[Cheryl Wester]

It should now work for you. Please do let us know if you continue to have an issue.

[anakai]

Now it works! Thanks!

[ba747]

Yes, working here too. Thanks Applian!

[nexturejohn]

Thanks Cheryl for sorting this out. best regards, John