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Thread: RMC stops during recording without sending error message

  1. #1
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    Default RMC stops during recording without sending error message

    Hello,

    I am using RMC vers. 4.3.2.0 on my Windows XP computer in Costa Rica. When recording from German Online TV websites (http://www.zdf.de/ZDFmediathek#/kanaluebersicht/ or http://www.ardmediathek.de/ard/servlet/) RMC inconsistently stops recording after e.g. 75% complete, queues for fixing and completes ("successfully") the recording process without providing any indications of possible errors (e.g. interruptions by provider). Meanwhile the stream continues on the providers webpage and the video plays until 100% complete without any visible interruptions. This happens especially for videos over 60 min. Is there any solution to that problem.

    Greetings from Costa Rica

  2. #2
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    Default Re: RMC stops during recording without sending error message

    Hi Alfonso

    I tried to test a 72 minute video on that site but got this message:

    Diese Sendung ist für Jugendliche unter 12 Jahren nicht geeignet. Der Clip ist deshalb nur von 20 bis 6 Uhr verfügbar.

    I'm assuming that means i'm not able to play the video?

    Can you give me a link to a specific video over 60 minutes that you're having this issue with?

    Thanks so much!
    Best Regards,

    Jeff Lenney
    Technical Support
    Applian Technologies, Inc.

  3. #3
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    Default Re: RMC stops during recording without sending error message

    Quote Originally Posted by Jeff Lenney View Post
    ...got this message:
    Diese Sendung ist für Jugendliche unter 12 Jahren nicht geeignet. Der Clip ist deshalb nur von 20 bis 6 Uhr verfügbar.
    Google translation from German to English:
    • This show is not suitable for people under 12 years. The clip is therefore only 20 to 6 clock available.

    Consider: 20 to 6 clock ... 8pm to 6am, Central European Time Zone (Brussels, Paris, Rome,..), currently DST in effect until end of next week or so.

    Maybe download may succeed if started within the time window 8pm to 6am CET. ZDF is located in Germany.

    Hope this helps!

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