Red bar (junk) added to right side of screen converting .rm to .wmv

**bsealy1** · 10-19-2011, 10:01 AM

Hi all,
I'm new here and just starting using Replay Converter. I have some RealPlayer files (.rm and .ivr) that I want to convert to .wmv (or .mpg-4).

1. Some do not convert at all (.ivr).
2. Some convert only 10 seconds worth of video (.rm).
3. Some convert successfully but add a red bar on the right side of the screen (.rm). Any idea how to get rid of this?

I appreciate any help.
Brad

**Jeff Lenney** · 10-19-2011, 10:45 PM

Hi Brad,

Well - that's a first for me. :-)

Are these videos you recorded yourself? If so, Id like to see if I can replicate this issue. Can you please provide me with the URL of the audio or video you're trying to record, so I can trouble shoot the issue?

Thanks!

**Cheryl Wester** · 10-20-2011, 05:44 PM

Our program does not support ivr so they won't convert. See if installing a codec pack improves the other. I personally use k-lite as it is free and easy to find on all of the popular download sites.