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Thread: Incorrect downloaded size - cuts off end of clip

  1. #1
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    Default Incorrect downloaded size - cuts off end of clip

    Hey!

    I tried the demo version some 2 weeks ago, and it work just fine.
    But now when I start recording a video from a site, I can see that the full size of the video on the download list doesn't match the REAL downloaded size in windows explorer.

    It's always about 1-2 mb smaller. When I play the video I see the FULL duration, but some 20 seconds on the end are just cut off, it stops and freezes.

    What can I do?

  2. #2
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    Feb 2008
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    Default

    Hi,

    Is this happening with EVERY video you download, or just certain videos from certain sites?

    Also, we'd like to try and replicate this ourselves, specifically, Can you please provide me with the URL of the video you're trying to record, so I can trouble shoot the issue?
    Best Regards,

    Jeff Lenney
    Technical Support
    Applian Technologies, Inc.

  3. #3
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    Default Same thing happens to me

    http://www.hulu.com/watch/39808/satu...rap#s-p1-st-i1

    Thats the video I try to grab. Gets it just fine, but Media Catcher says the file was 15.11 MB and the actual file is 11.4 MB. The file plays untill 2:17 out of the 3:03 long file then just stops playing.

  4. #4
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    Default Nevermind

    I think I just realized that 2:17 is 75% of the file.

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