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Thread: Replay Media Catcher 3.11 locks up my browsers

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  1. #1
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    Default Replay Media Catcher 3.11 locks up my browsers

    Hi!

    I am having a weird issue with the new version of Media Catcher. I launch the program, then I launch my browser(either Firefox or Explorer) and then try to go to my usual streaming sites. My browser(s) slow to a crawl when browsing between sites....almost like I am behind a really slow proxy server. Other times, I launch the program and make it to the streaming site and start a video, and then the browser slow to a crawl, or locks up tight. I end up having to use process manager to shut down the browser. The older versions of Media Catcher worked fine, and I was able to record lots of streams just fine. This happens when I go Veoh, most of the OVGuide.com streaming sites....I have yet to figure out what is going on. I am running XP with service pack 2 and have Comcast as my internet provider. Any ideas would be helpful.....I miss my recording options ...

  2. #2
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    Default

    Please delete the temporary Internet files in your Internet Explorer (Or Mozilla Firefox) and see if that corrects the issue. If you still have a problem, please let us know.
    Best Regards,

    Jeff Lenney
    Technical Support
    Applian Technologies, Inc.

  3. #3
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    Unhappy

    Thanks for the prompt reply. Cleared out the temp files in IE. I already had Firefox settings to clear temp files when I closed the browser. Slow browsing and occasional lock up still happening when running Media Catcher with either browser. I have tried starting Media Catcher at various times: Right before I enter a streaming site, before I launch the browser, right when I want to record...also tried turning "Record Now" on and off at various times to see if that might help the browsing issues. Still no dice. I have rebooted and relaunched just for fun. Not life or death I guess.....I will install the old version if I can't get this up and running. Thanks again for the ideas...

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    Default Jeff, I am having the same problem

    I am using the trial version of replay catcher. I installed it two days ago and I used it for a few minutes and it worked fine. When I tried to use it today my IE slowed to an absolute crawl. I could barely bring up google.com much less other sites. I too have cleared my IE temporary files, history, everything but it hasn't helped. When I close IE and replay catcher and then reopen IE I am back to normal speed. The program looks awesome but if this is absolutely unacceptable. What gives?

  5. #5
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    Default

    As a follow-up to my previous post,

    After opening IE from the replay catcher drop menu, IE is locking up. If I close replay catcher and leave IE open it continues to lock up. I agree it seems like I behind a series of proxy servers. As soon as I close the IE replay catcher opened and reopen IE on its own I am back to normal. I am running Vista. Thanks for the help

  6. #6
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    Thumbs up

    Quote Originally Posted by Freqflyr View Post
    I am using the trial version of replay catcher. I installed it two days ago and I used it for a few minutes and it worked fine. When I tried to use it today my IE slowed to an absolute crawl. I could barely bring up google.com much less other sites. I too have cleared my IE temporary files, history, everything but it hasn't helped. When I close IE and replay catcher and then reopen IE I am back to normal speed. The program looks awesome but if this is absolutely unacceptable. What gives?
    Okay, there is a chance you have alot of startup applications set to start with windows which may be slowing your pc down and, causing issues. Try the following: Click on Start>Run then type msconfig.exe in the run box then, click on "Startup" Tab this is where you will see lots of apps to run with Windows Here is the key: uncheck unnecessary startups...you can safely uncheck them all however, what will occur is your AntiVirus will not load your auto protect feature. Just make sure if you see AVG, Symantec, Bitdefender don't uncheck those. Also, might help if you delete unnecessary content in the following folder location: "C:\Documents and Settings\%User Name%\Local Settings\Temp" delete every content on that folder.
    In order to access this folder you have to go to My Documents, then click on tools then, folder options click on View, click on Show hidden files and folders
    to be able to access that folder.

    Freqflyr, if you continue to have problems please report back to continue trouble shooting.

    Kind Regards.

  7. #7
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    Default Still locks up

    It's strange other are having the same problem, yet emptying cache seems like it's always the answer.

    Suddenly, Catcher is inoperable. Freezes everything including Windows Live Email.

    Catcher is sucking resources and not letting go, shutting down.

    Please fix Catcher. This is your problem, not my or other computers browsers.

  8. #8
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    Default Re: Replay Meida Catcher locks up my browsers

    It sounds strange but the browser Opera solved this problem for me. This browser doesn't have this problem with RMC. Hope that Opera will solve this problem for you too. Try it! No big deal.

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    Default Re: Replay Meida Catcher locks up my browsers

    I'm also experiencing this issue. I was having the problem previously until I reloaded the software following an upgrade to windows 7. I figured I'd hosed something in Vista. This time however, I KNOW I didn't do anything.

    Replay Media Catcher has been working brilliantly, no issues whatsoever and then, all of a sudden as if something is at capacity, it has brought everything to an all but complete halt with regards to browsers. I use the latest version of Firefox, IE and Chrome. My registered version of RMC is up to date via Applian Director.

    This morning, I recorded about 20 streams. Then, all of a sudden it just kinda hung. Now if I launch any browser while it's open, it literally takes two-three minutes for each input and often five minutes for pages to load.

    I'm not running any of the crap suggested as known conflicts. I swear, it almost seems like my page file reached maximum capacity and is unable to purge the data or something..sounds stupid I know, but the behavior both times this has happened from working perfectly to being perfectly hosed occurred in an instant. BTW, the page file isnt' the problem..just seemed like a possibility. I've since verified using windirsat that it's not full. No changes have been made to my system since it was problem-free this morning. Now, it is 100% unusable.

  10. #10
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    Default Re: Replay Meida Catcher locks up my browsers

    Hmmm, I may have just found the fix for this issue. Perhaps someone else experiencing the issue can test this and see if it resolves your issue.

    Preface: Rebooting doesn't resolve this problem.

    How I fixed it...or rather the only thing I've done differently.

    First, there was a directory that contained what appeared to be a bunch of cached .flv videos. Clearing it didn't resolve the issue at the time, but may have helped. I found that here:

    c:\users\yourProfile\AppData\local\flvservice\

    Presumably, this would be c:\documents and settings\local settings\application data\flvservice on XP..though that's just a guess - could be wrong.

    In using windirsat, I noticed that my hyberfil.sys file was also massive. I don't use hybernate so I decided to blow that away.

    Open command prompt, type powercfg.exe -h off

    Reboot

    The hyberfil.sys file should be gone..is the problem gone as well?

    Seems illogical, but that's what I did and now RMC is working again. EDIT: Now my browsers are working again when RMC's running..i suppose it was never technically broken, it just broke everything else No efforts in Vista a few months back or previously today when I started trying to fix the return of this seriously frustrating issue had done anything, and this, whether coincidence or not was the last thing I did prior to returned functionality.

    Note that attempting this will disable hibernation. Note that hibernation historically equals frustration. It's never worked right.

    Anyway, somebody give this a shot, see what happens
    Last edited by ianai; 02-25-2010 at 11:28 AM. Reason: Correction

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