RMC 4 closes itself after finishing recording

[Daff]

Hi,

Just downloaded RMC 4 (as an upgrade) and am having problems. I can record a track (used You Tube track as a test), but as soon as it has finished recording it, RMC 4 seems to close itself (closed, not minimised). When I then double-click to open it again, I get a dialogue box saying 'Another instance of RMC 4 is already running'. I then have to go onto Task Manager, Processes, and kill the running process before I can reopen RMC4.

Why is this happening, and how do I fix it so it does not close after completing the recording process.

Thanks for your help.

[stream-recorder.com]

Submit a support ticket providing your log file.

[Daff]

How do I raise a ticket? What is the Log file, and how do I access it?

[stream-recorder.com]

How do I raise a ticket? What is the Log file, and how do I access it?

https://forum.applian.com/showthread...stomer-Service

[cullen]

Is it possible that the "Hide task bar icon when minimized" setting is checked?

[stream-recorder.com]

Is it possible that the "Hide task bar icon when minimized" setting is checked?

What do you see in the Settings? Can you open them?