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Thread: program won't download from any sites i try

  1. #1
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    Default program won't download from any sites i try

    i just installed replay media catcher and i click record and it doesn't record from any sites i try. i've tried youtube in both IE and Firefox and nothing works.
    i've uninstalled and reinstall and nothing works.
    tried disabling firewall too and still no luck

    any ideas?

  2. #2
    Join Date
    Feb 2008
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    Default Re: program won't download from any sites i try

    Hi Dehshaun,

    What operating system are you using? Also, are you logged into the PC with full admin rights?

    Thanks!
    Best Regards,

    Jeff Lenney
    Technical Support
    Applian Technologies, Inc.

  3. #3
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    Default Re: program won't download from any sites i try

    im using windows xp logged in as admin.

  4. #4
    Join Date
    Feb 2008
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    Default Re: program won't download from any sites i try

    Thanks Deshaun

    Do me a favor please, so we can look into this issue further with you and review your log file, can you please submit a support ticket for me via http://www.applian.com/support.php ?

    Thank you VERY much for your patience, I understand this must be frustrating so I truly do appreciate that.
    Best Regards,

    Jeff Lenney
    Technical Support
    Applian Technologies, Inc.

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