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Thread: Files are limited to 2.00MB

  1. #1
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    Default Files are limited to 2.00MB

    HI! I've been using the Freecorder Toolbar for two years, and only now have I encountered a problem with it. It's been working fine since the other day, when suddenly, all the videos that are in my video history are all limited to 2MB. Even when I tried recording an audio, it won't record past 2MB. I tried reinstalling twice. I even tried updating my browser, IE7. Nothing happened. What went wrong?

  2. #2
    Join Date
    Feb 2008
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    Default Re: Files are limited to 2.00MB

    I'm looking into this and will respond shortly - thanks
    Best Regards,

    Jeff Lenney
    Technical Support
    Applian Technologies, Inc.

  3. #3
    Join Date
    Jun 2010
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    Default Re: Files are limited to 2.00MB

    HI,
    There may be something blocking Freecorder from working properly. Please make sure you do not have any of the programs listed:
    Ad-Muncher
    LiveMesh
    CounterSpy
    SpySweeper
    ZoneAlarm
    CA Anti-Spyware Utility
    Comodo
    Vista Transformation Pack
    Net Nanny
    Threatfire
    Trusteer Rappoirt
    PCTools
    Avast

    If you have any of these or a similar app running on your computer, try shutting them down while Freecorder is running. If it is not one of the known apps this can be difficult to pinpoint.

    Please make sure that you have administrative rights and that you disable any anti virus software you are running while installing Freecorder.
    Also, please try deleting your temporary internet files from your browser's cache.

  4. #4
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    Default Re: Files are limited to 2.00MB

    EDITED:

    Okay. So I reinstalled Freecorder, and it worked fine last night (although it was saving two copies of a video at a time). But when I used it again this morning, the files are once again limited to 2MB. I didn't change anything on my PC. No settings were changed, no updates were installed, nothing. I tried disabling McAfee. I even checked its Programs Permission list. Freecorder has full permission on my firewall. I can't find the root of the problem. Please help. I am so pleased with Freecorder that I don't want to stop using it anytime soon.
    Last edited by excalibur13; 04-21-2011 at 09:11 AM.

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