Results 1 to 9 of 9

Thread: Replay Converter won't convert files

  1. #1
    Join Date
    Sep 2008
    Posts
    2
    Rep Power
    0

    Default Replay Converter won't convert files

    I just purchased the Replay Capture Suite. The Media Catcher seems to work fine, but I cannot convert the .flv files using Converter. The files will play in the Flash Video Player. It just says "0 of 1 files converted." and stops no matter what format I choose. I've been trying to get this to work for hours and it's frustrating. This actually worked in the demo version. I also had a problem getting one video to record in Media Catcher. It would record but the actual video file would be smaller and wouldn't play in the Player. I ended up having to use some other software to save it. I've got 30 days to get this to work before I try and get a refund.

  2. #2
    Join Date
    Mar 2008
    Location
    California
    Posts
    1
    Rep Power
    0

    Default Replay Converter won't convert

    I am having the same problem converting a radio stream to mp3. When I stop recording the Replay Converter comes on automatically to convert the file but does not. I could not open/play the m3u file with any player on my multimedia HP. I opened the converter in a new window and tried to convert the file as a seperate job but get this "0 of 1 files converted" message. The file was not converted

  3. #3
    Join Date
    Sep 2008
    Posts
    2
    Rep Power
    0

    Default

    I just found out that the problem was the all-in-one installer must install an older version of the Converter and that's why it wouldn't work. Or perhaps it just needed to be uninstalled manually. So I reinstalled using the individual RC installer and it was the new version, which works.

  4. #4
    Join Date
    Feb 2008
    Location
    The Interwebs
    Posts
    1,954
    Rep Power
    10

    Default

    Quote Originally Posted by UnFrSaKn View Post
    I just purchased the Replay Capture Suite. The Media Catcher seems to work fine, but I cannot convert the .flv files using Converter. The files will play in the Flash Video Player. It just says "0 of 1 files converted." and stops no matter what format I choose. I've been trying to get this to work for hours and it's frustrating. This actually worked in the demo version. I also had a problem getting one video to record in Media Catcher. It would record but the actual video file would be smaller and wouldn't play in the Player. I ended up having to use some other software to save it. I've got 30 days to get this to work before I try and get a refund.
    Hmm, well if you're using version 2.8 which it sounds like you are, If you don't mind, I'd like you to try something for me please, I'm HOPING this will resolve your issue, but if it does not we'll certainly look into it further for you:

    Please try changing the direct show settings for the type of file that you are converting from. Here’s how to do this in Replay Converter 2.80.

    1.Click on Options.

    2.If your conversion is a video file, click on the “Video Conversion Options” button. If your conversion is an audio only file click on the Audio Conversions Options button.

    3.In the Direct Show options dialog box that opens next, find the file format of the original file that you are converting FROM. If Direct Show for that format is not checked, please check it. If it is already checked, then please uncheck it. If you are unable to find the format of the original file you are converting in the options, then either check or uncheck the "Other" check box.

    4.Try your conversion again.

    Let me know if this helps.
    Best Regards,

    Jeff Lenney
    Technical Support
    Applian Technologies, Inc.

  5. #5
    Join Date
    Feb 2008
    Location
    The Interwebs
    Posts
    1,954
    Rep Power
    10

    Default

    Quote Originally Posted by UnFrSaKn View Post
    I just found out that the problem was the all-in-one installer must install an older version of the Converter and that's why it wouldn't work. Or perhaps it just needed to be uninstalled manually. So I reinstalled using the individual RC installer and it was the new version, which works.
    I'm glad the new version is working for you...my other instructions still apply for those having issues with 2.80.
    Best Regards,

    Jeff Lenney
    Technical Support
    Applian Technologies, Inc.

  6. #6
    Join Date
    Oct 2008
    Posts
    2
    Rep Power
    0

    Default

    I am having the exact same problem. I purchased the suite mainly because I wanted the converter. But I cannot get anything to convert. I tried several different files and formats and settings, but nothing converts. I have tried the steps in this forum, but no luck. I have uninstalled and installed etc. Can someone tell me why this product doesn't work!?

  7. #7
    Join Date
    Feb 2008
    Posts
    4,398
    Rep Power
    10

    Default

    We need to know a little more information if you are having a problem converting a file. What version of converter are you using? What format is the original file in? What format are you trying to convert to? In some cases it might be easier to contact tech support for the individual attention that you need.

  8. #8
    Join Date
    Oct 2008
    Posts
    2
    Rep Power
    0

    Thumbs up Hurray! It works!

    Well, I went back and tried one more time. I completely uninstalled the program, but this time I noticed there were two uninstalls - one for 2.8 and one for 3.0. I uninstalled both and rebooted and then reinstalled the newest version - this time after I rebooted and started the program I noticed that the program looked totally different, so I was feeling pretty confident by now. I opened a file and converted it. It worked perfect. Next I converted another file type - It worked great! I'm pretty happy right now!!!

  9. #9
    Join Date
    Feb 2008
    Posts
    4,398
    Rep Power
    10

    Default

    Thanks for posting that it is working. We appreciate it.

Similar Threads

  1. Replies: 1
    Last Post: 08-14-2009, 11:36 AM
  2. Converter ver. 3.20 doesn't convert *.rm file now
    By Aslan in forum Replay Converter
    Replies: 6
    Last Post: 11-26-2008, 03:28 PM
  3. Replies: 1
    Last Post: 11-08-2008, 12:27 AM
  4. Replies: 1
    Last Post: 08-01-2008, 07:40 AM
  5. Can Replay Converter convert audible (aa) content?
    By hmaccorkle in forum Replay Converter
    Replies: 1
    Last Post: 05-11-2008, 10:45 PM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
About these forums...
Applian Technologies makes these discussion forums available for our customers to assist other users. We do read this content and appreciate all your suggestions and comments. If you need technical support or customer service, please visit the links to the right.
Let's Be Friends