Replay Media Catcher 4.0 - downloads stop premarurely

[walker428]

Be sure to submit a ticket, They should have 1 or 2 already started for the same symptoms you are having but more tickets couldnt hurt, as they may find something useful if they look at yours. I think my video is a loss though as the 12 hour race will be off of espn3 by the time they find a fix.

[Jeff Lenney]

Be sure to submit a ticket, They should have 1 or 2 already started for the same symptoms you are having but more tickets couldnt hurt, as they may find something useful if they look at yours. I think my video is a loss though as the 12 hour race will be off of espn3 by the time they find a fix.

Weve got 2 or 3 open now ;-)

It's being looked into - thanks.

[demotester]

i can submit a support ticket on the same subject. this will put some more neat pressure on applian support.

yeah.

[stucbrown]

I was inspired by something I read on the other thread about this problem. I was able to record an opera completely to the end (2:45) by using an old version 3.11 from sept of 2009. I guess I never uninstalled when ver 4 came out. For some reason it missed the english subtitles but OK.

[stucbrown]

here was their answer:

Sorry that you are having troubles with Replay Media Catcher. In my testings with this site, Replay Media Catcher will start capturing, stop and start again. Replay Media Catcher will capture the entire video but in 2 or 3 segments. Unfortunately this is how The Met streams their videos.

If you would like one full recording, you may want to try our Replay Video Capture: http://www.applian.com/replay-video-capture/index.php

Please let me know if you need further assistance.

Best regards,

Shellie Heggenberger
Applian Technologies, Inc.

A cop out - with no addressing the issue that I mentioned that it works ok with RMC3.11

[stream-recorder.com]

I was inspired by something I read on the other thread about this problem. I was able to record an opera completely to the end (2:45) by using an old version 3.11 from sept of 2009. I guess I never uninstalled when ver 4 came out. For some reason it missed the english subtitles but OK.

What web-page are you trying to record from?

If it is an RTMP stream:
Do you have RTMP Super Download disabled?
Do you use the RTMP Downloading or RTMP recording mode?

[stucbrown]

I have tried with each of those 3 check boxes checked - cuts off early in each case.
The "Enable Super DL" box is checked and set for 36000 seconds (10 hrs)
And the FLV fixing box is checked.

Any other setup settinga I should try?

[walker428]

i can submit a support ticket on the same subject. this will put some more neat pressure on applian support.

yeah.

Not trying to pressure them more, just hoping that maybe they would see something in this stream that they didnt notice on the other streams. Sorry if it came off that way, I am sure they are busy trying to find the solution.

@stuck - any insight on how you were able to get 3.11 to work I did try to load that up, but was not able to get it to properly record. I had also never used it, but there didnt seem to be any settings or adjustments for rtmp either, I think it was just set for download.

[stream-recorder.com]

I have tried with each of those 3 check boxes checked - cuts off early in each case.
The "Enable Super DL" box is checked and set for 36000 seconds (10 hrs)
And the FLV fixing box is checked.

Any other setup settinga I should try?

I just got a message from the developer. Your stream was tested by 3 persons. It was split into 3 indeed.

When one ended the other started including the full RTMP handshake etc. RMC3 would have acted in the same way. Therefore Shellie's answer was correct on the way the stream was acting when we all tested it.

Please also note that there are 1000's of sites all streaming in different manners and usings different protocols all which can be implemented by different servers in slightly different ways.

RMC is the most updated software from Applian.
http://www.applian.com/blog/updates

The developer is aware of the issues with the Met and ESPN. So please be more respectful.

[Jeff Lenney]

Hey Guys, please try to have patience and respect. No need to send in 10 tickets for the same item. If there's a legitimate issue, we'll get it fixed if we're (legally) able to. In this case, the programmer IS working on it with high priority and we will have it fixed as soon as POSSIBLE.

Thanks!