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Thread: RVC Message: Cannot setup the registry for screen capture. Cannot continue

  1. #1
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    Question RVC Message: Cannot setup the registry for screen capture. Cannot continue

    Hi,

    I'm using Windows XP with SP3 and I've installed RVC 4.2 on administrator account and it worked fine, but when I try to run it on normal user account it doesn't work and I get follwing message on screen:



    Anyone can help me with this?

    Regards

  2. #2
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    Default Re: RVC Message: Cannot setup the registry for screen capture. Cannot continue

    Run RVC as an admin.

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    Default Re: RVC Message: Cannot setup the registry for screen capture. Cannot continue

    Yes, that's a solution, but we cannot run it as admin as it's a company PC and we can't give admin privileges to the user. There must be other solution, which part of registry RVC is trying to access, does it need access to it all the time or just on first start?

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    Default Re: RVC Message: Cannot setup the registry for screen capture. Cannot continue

    The program only works under an admin account. The developer is working on a new version that won't require this but I don't have a release date as of yet.

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    Default Re: RVC Message: Cannot setup the registry for screen capture. Cannot continue

    Quote Originally Posted by kamilk View Post
    Yes, that's a solution, but we cannot run it as admin as it's a company PC and we can't give admin privileges to the user. There must be other solution, which part of registry RVC is trying to access, does it need access to it all the time or just on first start?
    Unfortunately, that is the only option. Your company would need to grant you local admin rights. I'm sorry, I wish I had a better soluttion. I was a 2003/2007 System Admin up until a few years ago and I myself have never found a solution to this problem - other than admin access locally. I know it's not ideal, but it's the only option for NOW.

    NOW - the good news - I spoke with our programmer a few days ago and he IS working on a version that SHOULD allow non admin access.

    The BAD news - I'm not sure when this will be made available - however I know it's being worked on now.

    Thanks for hanging in there
    Best Regards,

    Jeff Lenney
    Technical Support
    Applian Technologies, Inc.

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    Default Re: RVC Message: Cannot setup the registry for screen capture. Cannot continue

    Many thanks for this reply, I'm looking forward for a new version.

    I personally do have admin rights, but we want to install RVC on few workstations for users who can't have them, so for now we will have to wait. Do you know if Power User rights will do the job?

    Regards

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    Default Re: RVC Message: Cannot setup the registry for screen capture. Cannot continue

    Quote Originally Posted by kamilk View Post
    Many thanks for this reply, I'm looking forward for a new version.

    I personally do have admin rights, but we want to install RVC on few workstations for users who can't have them, so for now we will have to wait. Do you know if Power User rights will do the job?

    Regards
    Unfortunatately, power user rights will not work either. Thanks for your understanding.
    Best Regards,

    Jeff Lenney
    Technical Support
    Applian Technologies, Inc.

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