Replay Media Cather Error1001 - problems

[apwul]

Up front, I have :
- a clean, uptodate, Windows 7 64bit ultimate setup, no previous RMC installed
- RMCX64.Setup.msi* (Replay Media Catcher v.4.0.19)

Steps
1. Install

2. At the end : Error1001

Error 1001: An exception occured in the OnAfterInstall event handler of xm. ->> Applian driver installation failed: There is no driver selected for the device information set or element.
Please uninstall any existing version of the software, reboot yourmachine and try again.

3. Install 'roll-back'

4. Regedit

5. Changed: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlNe tworkMaxNumFilters from 8 to 14 (also see FAQ)

6. Installed again, now the install went fine

7. Launched Replay Media Catcher

8. Error : Could not load driver appliand. This can happen if product has previously
been uninstalled and then reinstalled again before rebooting the machine.



9. Reboot

10.Launched RMC again

11.Same error, see 8

12.Launched Your Uninstaller: uninstalled RMC, incl possible registry entries

13.Reboot PC

14.Installed RMC again (note: destination folder was/is empty)

15.Error 1001

16.PC OFF and ON (not just a reboot)

17.Explorer: search for 'Applian*.*' on C:\ (nothing found)

18.Checked out: \Program files, \Program Files (x86), \Program Data - nothing to be found

Continued with possible solution as found in thread
"I can not uninstall / repair Replay Media Catcher 4.09 - Error 1001", viz:

19.Regedit: HKEY_LOCAL_MACHINE\SOFTWARE - no Applian entry
HKEY_CURRENT_USER\SOFTWARE - 1 entry, deleted the entry

21.Search for Applian (highest level in Registry 'computer' - except for some urls entries, nothing to be found

21.PC OFF and ON

22.Install RMCX64.setup.msi - Error1001

-
This error1001 seems to be a regular occurrance.

Q: Now what ?

TIA
-

* this is also with the .exe file and the previous version of RMC (v.4.0.17)

[Jeff Lenney]

I'll ask our RMC specialist(s) to field this question. You should hear back shortly

[Jeff Lenney]

I spoke with Shellie from RMC Tech support, and she said you are now speaking with her on this issue via a ticket you opened. I'll ask her to post the resolution here once it's reached