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Thread: File naming works bad after the update

  1. #1
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    Default File naming works bad after the update

    Before I had never problems with the file naming, after the last update, it uses a different filename to save the file to. I think it has to do something with a redirect after the movie finishes or something like that. Can someone confirm this? So I mean, is something changed in the filenaming?

  2. #2
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    Default Re: File naming works bad after the update

    Hi There

    Would you mind explaining in more detail the issue you're having? Can you give an example please?

    Thanks!
    Best Regards,

    Jeff Lenney
    Technical Support
    Applian Technologies, Inc.

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    Default Re: File naming works bad after the update

    If I try to download from certain sites ..... it starts with the correct filename, but as soon as the download finishes, it renames the file to ads.flv, Copy of ads.flv etc...
    Last edited by rsdrsd; 10-28-2010 at 03:06 AM.

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    Default Re: File naming works bad after the update

    After the stream finishes it plays an ad... and it gives the video the name of this ad. I think it's a redirect or something like that... maybe it's better to just use the filename based on the website.

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    Default Re: File naming works bad after the update

    I can confirm this bad behavior. Example: Lynda.com movies downloaded used to carry a numeric filename which referred to the content, plus a cryptic name with chapter number. Now, all movies for a particular Lynda.com training series are named alike. The only difference being that we get a "Copy (5) of xxxxxxxxx.mov" which really isn't a copy, it is a different movie altogether. This just makes it extremely annoying to have to rename them all to a name reflecting their actual content. HELP!
    Last edited by buggaboo; 11-03-2010 at 03:46 PM. Reason: typo

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    Default Re: File naming works bad after the update

    Hey THere

    I believe it names with what the browser is seeing at the moment. I need to verify this with our main RMC person however, I"ll get back to you and let you know. the future
    Best Regards,

    Jeff Lenney
    Technical Support
    Applian Technologies, Inc.

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    Default Re: File naming works bad after the update

    The critical factor is that this was working fine one or two point versions ago. Do you archive point versions of your s/w? I don't want to go back to v3, only to 4.01 or 4.10. Meanwhile you can investigate and fix this issue.

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    Default Re: File naming works bad after the update

    Sounds like a similar problem identified in the topic: Msn Videos multiple parts download? Not only does 4.0.14.0 fragment the capture but I have observed many instances of incorrect, mostly numeric, names assigned to the result. It seems 4.0.14.0 was a dirty, untested release, as evidenced by it's failure to produce a clean result. Two or three video captures by the support staff should have quickly identified these problems prior to release. It only took one video capture to highlight the problems after I upgraded from 4.0.12.0 to 4.0.14.0.

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    Default Re: File naming works bad after the update

    I hope this is fixed soon! The version before didn't have that problem!

  10. #10
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    Default Re: File naming works bad after the update

    Seems like an on-going issue, l'll check with a few of my colleagues to see if we have any resolution - or one in the works
    Best Regards,

    Jeff Lenney
    Technical Support
    Applian Technologies, Inc.

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