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Thread: Replay Media Catcher Trial not working...

  1. #1
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    Unhappy Replay Media Catcher Trial not working...

    Hi,

    I downloaded a trial version of above for my Windows Vista 64-bit Operating System and I clicked on the Record button and played a video on You Tube but it never got recorded, I never saw the file name in the window, no matter how many times I tried.

    I gave up and today I thought I would try again but now I don't hear the audio at all while playing the you tube video on the browser. I see that the speaker is receiving signals and when I opened the Sound window, I see my speakers sound, windows sound and a plugin sound.

    Should I uninstall this program?

    Thanks,

    Allie

  2. #2
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    Default Re: Replay Media Catcher Trial not working...

    Hi Allie,

    Please uninstall RMC, reboot your PC, and install it again. Let me know if this helps please
    Best Regards,

    Jeff Lenney
    Technical Support
    Applian Technologies, Inc.

  3. #3
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    Default Re: Replay Media Catcher Trial not working...

    Hi Jeff,

    Thank you for your reply...

    So I uninstalled and reinstalled version 4, I have my browser sound back now. But it still does not work - when I start recording and play a youtube file on the browser, it does not record. Maybe I should try version 3?

    Thanks,

    Allie

  4. #4
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    Default Re: Replay Media Catcher Trial not working...

    I am experiencing the same thing on the trial. I find if I start the recording before I open the web page, the URL then populates.

    Is this the way the product is supposed to function?

  5. #5
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    Default Re: Replay Media Catcher Trial not working...

    It is usually a good idea to start recording before navigating to a web-page. Also some streams are cached, so you may need to clear the cache of your browser so that Replay Media Catcher can detect a stream URL.

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