fail convert streaming to mp3

[sgeva2001]

my url for recoding : http://switch3.castup.net/cunet/gm.a...ID=1858168&ak=
When I record by streaming I get file type asf and every thing is ok.
But when I use the option : after recdring convert to mp3 64 kbps then the conversion is done only for the first 1 minute of recording ?
My os is win7 64but ulitmate
replay A/V ver 8.82

thank you

[sgeva2001]

I want to add:

If I convert the file *.asf manullay later with replay convertor then the conversion is ok.
But I want to do it auto within the replay A/V.

thank you

[Cheryl Wester]

Do you have convertereng.exe allowed in your firewall. It sounds like the firewall is blocking this. Thanks.

[sgeva2001]

I allow convertereng.exe in my firewall.
the poroblem not solved.

[Cheryl Wester]

Please contact tech support regarding this. Attach your log file for both the convertereng.log and replayconverter.log
Here are some instructions if you should need help in locating the log:

http://www.applian.com/logs.php

Only attach them to tech support and not to this forum. Thanks.