I recently had to purchase another computer to replace mine that crashed and was too expensive to repair.

I ordered the back-up CD when I originally ordered Replay A/V (8), so it wasn't a problem to install it on my replacement pc. It installed fine, seems to work (recording scheduled sportscasts to replay later).

The problem I'm experiencing now is converting the files, so I can transfer them to a portable MP3 player. Let me hurry to stop you from thinking I need to reference a tutorial, as if I've never done this before. I've been doing this for the past two-and-a-half years. I simply cannot get it to work like I used to before.

Thanks for your consideration.