Results 1 to 9 of 9

Thread: Replay only recording 91 seconds of shows... again

  1. #1
    Join Date
    Aug 2010
    Posts
    8
    Rep Power
    0

    Default Replay only recording 91 seconds of shows... again

    I am running Replay AV 8 version 8.81 on a 64 bit Windows 7 computer. I record multiple radio programs daily and split the output into 20 or 30 minute segments. Everything was fine yesterday, but this morning each segment file was truncated at 91 seconds during conversion to MP3 format. I kept the original files and reconverted the files as a separate step (recommendation from last time this happened about five weeks ago). No updates or upgrades on my end to account for this. Suggestions?

  2. #2
    Join Date
    May 2010
    Posts
    1
    Rep Power
    0

    Default Re: Replay only recording 91 seconds of shows... again

    I am having the exact same problem with v.8 on both XP and W7 OS. We are also splitting into 30-minute segments but converting into WAV, and we are alos getting only 90 seconds after the conversion. We have several recordings per recording unit and have shut down the auto conversion process, the problem is that the auto conversion process needs to be shut down for each recording, which is very time consuming, is there a way to shut down the aut conversion process fro all recording at the same time? Also, is there a way to use another auto conversion (and upload to FTP) software. i have put in a help desk ticket with applian.

  3. #3
    Join Date
    Feb 2008
    Posts
    4,488
    Rep Power
    10

    Default Re: Replay only recording 91 seconds of shows... again

    We had a server issue that has been resolved. It should now work for you. If you continue to have this problem please contact us at tech support.

  4. #4
    Join Date
    Aug 2010
    Posts
    8
    Rep Power
    0

    Default Re: Replay only recording 91 seconds of shows... again

    Cheryl,

    The problem has reoccurred. Based on the number of people reporting these errors it appears that the issue is centralized. Can you provide any feed back on the cause, when it will be corrected and why it keeps popping up?

    Love the product but reliability is important.

  5. #5
    Join Date
    Feb 2008
    Posts
    4,488
    Rep Power
    10

    Default Re: Replay only recording 91 seconds of shows... again

    We are aware of this and believe the issue has been corrected. Please uninstall both your AV and your converter. Reboot. Now, download and install the latest of Av. In testing it is working great.

  6. #6
    Join Date
    Jun 2010
    Location
    San Diego, CA
    Posts
    5
    Rep Power
    0

    Default Re: Replay only recording 91 seconds of shows... again

    Pardon my confusion but as a software developer, the solution seems a little curious.

    First, I'm wondering why when I'm recording locally, AV has to communicate with your server to finish every clip?

    Second, if the issue is with the server, why do I need to completely reinstall AV and Converter?

  7. #7
    Join Date
    Feb 2008
    Posts
    4,488
    Rep Power
    10

    Default Re: Replay only recording 91 seconds of shows... again

    We had two separate issues all rolled into one is the simple explanation. Our programs check with the server to make sure your code is a good code. It wasn't converting but 90 seconds as a result of this. The update should take are of this.

  8. #8
    Join Date
    Jan 2009
    Posts
    3
    Rep Power
    0

    Default Re: Replay only recording 91 seconds of shows... again

    I had the same problem - only showing 91 seconds of a recording. I deleted all the old programs and installed AV version 8.82 and Converter version 4.07. Worked for a few day but is now doing the same thing. Should I be contacting technical support?

  9. #9
    Join Date
    Feb 2008
    Posts
    4,488
    Rep Power
    10

    Default Re: Replay only recording 91 seconds of shows... again

    Yes, please do contact tech support as your log file and additional information will be needed. Thanks.

Similar Threads

  1. RMC stops after 5 seconds of recording
    By moviedreamer in forum Replay Media Catcher
    Replies: 3
    Last Post: 03-12-2010, 05:26 PM
  2. Shows scheduled with Replay AV are not recording
    By satcom1973 in forum Replay A/V
    Replies: 3
    Last Post: 12-31-2009, 03:10 PM
  3. Replies: 2
    Last Post: 08-26-2009, 06:50 PM
  4. Recording only last 30 seconds of a song
    By kagan in forum Replay Music
    Replies: 1
    Last Post: 07-26-2009, 06:24 PM
  5. Recording Multiple Simultaneous Shows
    By rdearth in forum At-Large Recorder
    Replies: 3
    Last Post: 10-06-2008, 12:00 PM

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
About these forums...
Applian Technologies makes these discussion forums available for our customers to assist other users. We do read this content and appreciate all your suggestions and comments. If you need technical support or customer service, please visit the links to the right.
Let's Be Friends