BIG BUG ISSUE-VISTA PREMIUM

[Rob27]

For some reason, the software is LOCKING UP when it attempts to save a show. This is a big problem and needs to be looked at big time.

(replay av 8.42)

what it's doing, it's looking for a stream in the given time to no avail. it shouldn't be doing this. this is a hard lock and, requires a restart.

sound card is realtek hq audio 4 megs of ram dual core processor.

-Rob

[Cheryl Wester]

Hi

This is not something that we have happen very often at all. Please reinstall our latest version from this site.

http://www.applian.com/replay-av/demo.php

If you still have an issue please contact tech support as we'll need your log file and other information.

[Rob27]

Did that to no avail. Please fix this problem

-Rob

[Cheryl Wester]

Please contact tech support. We need more information than we can give you on the forum such as your operating system, error messge, log file.