I was able to do it the first time but now can't. I tried BOTH through control panel and program file but get error message
Invalid uninstall control file C:\Program Files\Freecorder\Uninstall\uninstall.xml
But the program is still there.
I was able to do it the first time but now can't. I tried BOTH through control panel and program file but get error message
Invalid uninstall control file C:\Program Files\Freecorder\Uninstall\uninstall.xml
But the program is still there.
Correction, the program has no volume but the toolbar remains on Firefox and IE. The program file also exists on XP like an empty shell. I've tried re-booting but its still there.
I had the same problem. I uninstalled it via the add/remove programs application built into our computer. It uninstalled the program but left me with the tool bar.... Then I ended up just going to "view/Toolbars" on the top of my ( I use firefox) browser, and unchecked "freecorder Community Toolbar" and that removed the icons for freecorder from my toolbar. There are no files for freecorder left on my computer, those icons were just shells which led to no files. I do not use IE or other browsers, so I'm not sure about the path for finding your toolbar options, but this worked for me on firefox. Hope it helps.
PS I had to answer, because when I emailed the applian customer service people, they told me to uninstall it using the add/remove hardware tool on our computer, and didn't seem to understand that I'd already done that. :\ I figured users had to figure it out for themselves at that point.
Best Regards,
Jeff Lenney
Technical Support
Applian Technologies, Inc.
Has ANYONE been able to fix this now???
I AM STILL STUCK WITH THE TOOLBAR DESPITE DOING EVERYTHING ALREADY. I HAVE READ FAQ INSTRUCTION LITERALLY OVER 10 times.
I've followed the instruction carefully on FAQ to uninstall all of it completely. Both programs: Freecorder 4 and Toolbar are uninstalled and they not in my system anymore, however the toolbar is still there on my Firefox browser!!!
Can somebody please help me, I have tried emailing for tech support but all I get is follow the instruction on FAQ!!! (Jeff Lenney please stop referring me to FAQ again!) The cycle of helplessness never ends. Please help anyone!
Regards,
-Scott
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