AV8 only capturing 1 min 30 sec of recordings

[thilt]

Ran several tests this evening and it seems to be working fine. If it flares up again, I'll prepare a ticket. Thanks Cheryl.

[Cheryl Wester]

If you continue to have a problem please contact tech support for additional assistance. make sure you attach a log file for the converter when you do. Thanks.

[Wilann]

Oh no, not again!!!

[vicmeldrew]

this is now happening again; i do not understand what makes this happen and previously asked for a courtesy explanation to help me understand what causes this but did not receive a reply; i am now assuming that this is not a stand alone program and is controlled from a central location. in any case i hope the techs are working on this and maybe we can now have an explanation on why this happens.

[larryg]

Happening here as well.

[alsays]

I've had this issue the last couple of days. Is there a fix?

[MyRosie]

I've had this same issue. It says it's captured the two hours and saves but only 1:30 is actually recorded. How do I do a ticket log? I've never done one of those.

And the past two days or so when I click to start capturing, it takes a really long time to start recording. like over 40 seconds which is not normal. I have a fresh reboot and good ram on my computer too.

[nv2227]

Same thing happening with me also. It's very frustrating.

[MyRosie]

do I convert the m3U file of my recording? Is that the file you try to convert with the converter?

[ggleath]

Happening here as well.