I bought Replay Music a few days ago, and I also payed for two extra licenses. I cannot get mine to record, but the other two are working just fine. I have went through the Replay Music 3 User Guide and tried everything I felt that could fix the problem, but it still hasn't fixed. I made sure to open up Replay Music then click Open Website To Record then go to the music service website. I also made sure that all my Firewall settings are correct, and they are. I checked for a Proxy Code and there was not one. I uninstalled and then installed Replay Music again and then tried all the things above again, and it still did not work. It shows that it is recognizing the sound, but it doesn't record anything. I would like to know what else I can do to get this problem solved. I have Windows 7 if that is of any signifance and I have been using Pandora to attempt to record.