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Thread: Problem with a video

  1. #1
    Join Date
    Aug 2008
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    Default Problem with a video

    Hello,
    I can't capture the video in this page. RMC capture only 31 seconds. This is the info file:

    Sorry, could only download a partial RTMP stream
    Media was saved anyway:
    C:\Documents and Settings\username\Documenti\My Recordings\20080826_kp_orissa_report_350_4CBDC464. flv
    Exception:
    m_nErrType = 6
    m_strDesc = "Connection was closed by remote host"
    m_strFile = F:\proj32\TestRTMPClient\RTMPStreamRip.cpp
    m_nLineNumber = 699

    Can you help me? Thank you.
    Last edited by renato; 08-27-2008 at 03:54 AM.

  2. #2
    Join Date
    Feb 2008
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    Default

    It sounds like you are not using our latest version of Media Catcher. Please download and install it and give the link another try. Uninstall and reboot the version your currently have first.

    http://www.applian.com/replay-media-catcher/

  3. #3
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    Default I have the latest version

    Quote Originally Posted by Cheryl Wester View Post
    It sounds like you are not using our latest version of Media Catcher. Please download and install it and give the link another try. Uninstall and reboot the version your currently have first.

    http://www.applian.com/replay-media-catcher/
    I have this Version: 3.0.0.0

  4. #4
    Join Date
    Jul 2008
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    Default

    I tested the video on the front page of this site, and was able to capture it in it's entirety. If there is a different video you would like me to test please send a direct link. If you are still having problems please open a support ticket with the Media Catcher department. Thank you.

    Best Regards,

    Tasha Heinlein
    Applian Technologies, Inc.

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