Replay A/V can't register real Video?

[renato]

Hello,
I have tried to register with Replay A/V a real video, but when I click on this link the program it's unable to detect the url file video. Can you help me?
Thank You.

[Cheryl Wester]

Use the URL Finder under tools and it will work for you and find a good URL. Open up AV and select Tools-URL Finder. Now, go to what you want to capture and it will find the good URL. In testing it worked great. You do need to have Real Player installed on your computer in order to do this.

[renato]

Hello Cheryl,
i have tried as you said but it doesn't work on my computer. The page where is the link to the video.
Thank You for help.

[Cheryl Wester]

Please contact tech support with this. We will want to take a look at your log file to see what is going on and get some additional information from you.