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Thread: latest 3.4 version 08-07-08 not naming tracks

  1. #11
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    When you work with the latest version of Replay Music you need to make sure that the entire song is recorded or it will not recognize the song for you. If you have not been doing that please give that a try and see if it makes a difference. The developer is aware that some people are having this issue as well. It is difficult to trouble shoot when we are not able to duplicate the problem.

  2. #12
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    I know how to use the software! The entire song was recorded. In fact, the entire album was recorded. It just didn't tag. Not one single track was recognized on a "Heart's Greatest Hits" album. That is a mainstream title. There is clearly a quirk with the 3.4 version of the software being experienced by some people. A return to 3.35 worked for me.....
    Last edited by Thor Johannsen; 08-18-2008 at 10:44 AM.

  3. #13
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    Default me too

    I'm having this problem as well. The version is Replay Music Version 3.40 08-07-2008. The OS is Vista 32-bit with high-priority updates installed. Recording a couple of popular tunes with iTunes as a source results in no tags; I was previously recording from rhapsody radio and getting no tags.

    Here's my ReplayMusicLog.log:
    Mon Feb 18 10:42:18 AM Reg code entered = XXXXXXXXXXXXX
    Mon Feb 18 10:42:18 AM code srv validated.
    Mon Feb 18 10:42:20 AM code srv validated.
    Mon Feb 18 10:42:20 AM code srv validated.
    Mon Feb 18 10:42:21 AM
    Mon Feb 18 10:42:21 AM Starting Replay Music Version 3.20 02-08-2008
    Mon Feb 18 10:42:21 AM Operating system = Microsoft Windows Vista Professional
    Mon Feb 18 10:42:21 AM User has a registered version - XXXXXXXXXXXXXXX
    Mon Feb 18 10:42:21 AM RegisteredClientInfo
    Mon Feb 18 10:42:21 AM SetClientInfo succeeded.
    Mon Feb 18 10:42:21 AM SetOptions succeeded.
    Mon Feb 18 10:42:26 AM Registration succeeded.
    Mon Feb 18 10:42:26 AM Settings:
    Mon Feb 18 10:42:26 AM Input Source = Sound Card
    Mon Feb 18 10:42:26 AM Stop Recording after idle = 0
    Mon Feb 18 10:42:26 AM Minimum milliseconds of silence = 300
    Mon Feb 18 10:42:26 AM Do not split track if less than in seconds = 15
    Mon Feb 18 10:42:26 AM CS ok.
    Mon Feb 18 10:44:05 AM Recorded audio from NONE
    Mon Feb 18 10:44:05 AM Attempting CLSplit detected from c:\windows\system32\task
    eng.exe
    Mon Feb 18 10:44:05 AM Recorded audio from NONE
    Mon Feb 18 10:44:05 AM Attempting CLSplit detected from c:\windows\system32\task
    eng.exe
    Mon Feb 18 10:44:07 AM Recorded audio from NONE
    Mon Feb 18 10:44:07 AM Attempting CLSplit detected from c:\windows\system32\task
    eng.exe
    Mon Feb 18 10:44:16 AM Recorded audio from NONE
    Mon Feb 18 10:44:16 AM Attempting CLSplit detected from c:\windows\system32\task
    eng.exe
    Mon Feb 18 10:44:16 AM Recorded audio from NONE
    Mon Feb 18 10:44:16 AM Attempting CLSplit detected from c:\windows\system32\task
    eng.exe
    Mon Feb 18 10:44:17 AM Recorded audio from NONE
    Mon Feb 18 10:44:17 AM Attempting CLSplit detected from c:\windows\system32\task
    eng.exe
    Mon Feb 18 10:45:13 AM Settings:
    Mon Feb 18 10:45:13 AM Input Source = Sound Card
    Mon Feb 18 10:45:13 AM Stop Recording after idle = 0
    Mon Feb 18 10:45:13 AM Minimum milliseconds of silence = 300
    Mon Feb 18 10:45:13 AM Do not split track if less than in seconds = 15
    Mon Feb 18 10:45:14 AM code srv validated.
    Mon Feb 18 10:45:14 AM RegisteredClientInfo
    Mon Feb 18 10:45:14 AM SetClientInfo succeeded.
    Mon Feb 18 10:45:14 AM SetOptions succeeded.
    Mon Feb 18 10:45:14 AM Registration succeeded.
    Mon Feb 18 10:45:21 AM Attempting to close auto tagging...
    Mon Feb 18 10:45:21 AM Auto tagging closed.

  4. #14
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    The log file you have shown is for February and an older version of Music. Please don't send log files through this system. If you need help that requires us to view your log file the best thing to do is contact tech support.This will make it easier for us to give you the assistance that you need.

  5. #15
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    Hmm, good point.

    Does 3.4 not write a log file?

  6. #16
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    Default no-tagging problem fixed

    I was able to fix this by replacing the restrictive acl on C:\Program Files\Replay Music 3 with a permissive one -- the restrictive acl denied write access to me as a regular user. I would have installed Replay Music 3.0 on Vista sp0, and I think the restrictive acl would have been the default in that setup, not sure. I don't recall changing it, and I can't think of a reason why I would have. I upgraded to 3.4 without uninstalling.

  7. #17
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    Default ps> replay music versions

    I should say I'm not confident about the RM 3.0 part -- I can't remember what versions of things I've installed.

  8. #18
    Mike Christensen's Avatar
    Mike Christensen is offline Lead Software Developer, Applian Technologies
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    Quote Originally Posted by mjbAug19 View Post
    I was able to fix this by replacing the restrictive acl on C:\Program Files\Replay Music 3 with a permissive one -- the restrictive acl denied write access to me as a regular user. I would have installed Replay Music 3.0 on Vista sp0, and I think the restrictive acl would have been the default in that setup, not sure. I don't recall changing it, and I can't think of a reason why I would have. I upgraded to 3.4 without uninstalling.
    Hi,

    Thanks for the update. Please make sure that you were running version 3.40. If you were running 3.40, please submit a 3.40 log file to the support department. I just want to see if indeed there was a write access error when Replay Music was trying to recognize tracks.

    Best regards,
    Mike Christensen
    Applian Technologies Inc.

  9. #19
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    Default 3.4 version not naming tracks

    I also am having problems with the naming of tracks. I remember a few years back when Roxio tried to save a few bucks by not using Gracenote. It was a disaster and they went back to Gracenote within a year. Please don't ruin a good product to save a few dollars.
    Until you figure out what is wrong with 3.40, please display the instructions to roll back to Version 3.35.
    Last edited by Summertom; 08-24-2008 at 04:36 AM.

  10. #20
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    Default same

    same problem...went back to 3.35 and all is well!

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