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Thread: Repaly A/V won't open

  1. #1
    Join Date
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    Default Repaly A/V won't open

    Yesterday, I downloaded software to try out. Yesterday, it worked fine. Today, A/V won't open, converter and player does open. My os is Vista Home Premium. Any ideas?

  2. #2
    Join Date
    Feb 2008
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    Default

    Please try a reboot of your system to see if that works. If that doesn't correct the issue.

    On Windows Vista, or in some cases with XP, the Data Execution Prevention feature of Windows causes Replay A/V and other programs to crash.

    Here's how you can turn off Data Execution Prevention:

    Click Start.
    Select Control Panel (or Settings, Control Panel if you're on Vista)
    On Vista, select Classic View.
    Double click System
    On Vista, Select Advanced System Settings
    Click the Advanced tab
    In the Performance region select Settings
    Click the Data Execution Prevention tab
    Select Turn on DEP essential Windows Programs and Services only
    Click OK
    Reboot

    If you still have an issue please submit a ticket to technical support. Thanks.

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