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Thread: Unable to record audio in Windows 7 x64 and realtek HD

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    Default Unable to record audio in Windows 7 x64 and realtek HD

    I just purchased Replay Music. I'm unable to record audio. I have seen all kinds of posts with people having problems with Realtek HD integrated sound chips. I have also seen in FAQ to contact support for the workaround which I have but no response yet.

    OS: Windows 7 64 bit
    Sounds Card: Realtek HD (ALC888)

    Any help will be greatly appreciated.

    Thanks.

  2. #2
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    Default Re: Unable to record audio in Windows 7 x64 and realtek HD

    Use the audio driver that is in the program. Open up Replay Music and go to settings. You will make your selection there. Let us know if you still have a problem and what you are trying to record.

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    Default Re: Unable to record audio in Windows 7 x64 and realtek HD

    Audio driver is selected...still doesn't work. It works in a Windows XP Virtual Machine but not on my main box.

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    Default Re: Unable to record audio in Windows 7 x64 and realtek HD

    Quote Originally Posted by coryvdh View Post
    Audio driver is selected...still doesn't work. It works in a Windows XP Virtual Machine but not on my main box.
    Make sure to run Replay Music before launching an application you would like to record from. This is a must have!!!

    If you record from a web-site, try to hit the Record button in Replay Music, then click the "Open web-site to record" button and navigate to the web-page you would like to record from.

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    Default Re: Unable to record audio in Windows 7 x64 and realtek HD

    I have tried these steps. It doesn't work. Do some research on Realtek HD sound cards and you will see that lots of people have problems with it.

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    Default Re: Unable to record audio in Windows 7 x64 and realtek HD

    Your card has nothing to do with it if you are using the audio driver. At this point you do need to submit a tech support ticket as a log file and additional information is going to be needed.

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    Default Re: Unable to record audio in Windows 7 x64 and realtek HD

    Quote Originally Posted by coryvdh View Post
    I have tried these steps. It doesn't work. Do some research on Realtek HD sound cards and you will see that lots of people have problems with it.
    My soundcard is Realtek HD and I have Windows 7 x64. Replay Music works fine for me, but I'm sure you won't be able to record anything with most other sound recorders.

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    Default Re: Unable to record audio in Windows 7 x64 and realtek HD

    I was able to get it to work with Firefox (32bit) and Flash content but it will not work with Internet Explorer (32bit) and Flash content.

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    Default Re: Unable to record audio in Windows 7 x64 and realtek HD

    i am planning to upgrade to Windows 7 too. as i see it with this one, will i also experience these problems?


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    Mike Christensen's Avatar
    Mike Christensen is offline Lead Software Developer, Applian Technologies
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    Default Re: Unable to record audio in Windows 7 x64 and realtek HD

    It should also work in Internet Explorer too. Make sure to first close all Internet Explorer windows and then click the "Open Website to Record" button after clicking the "Start Record" button in Replay Music.

    Regards,
    Mike Christensen
    Applian Technologies Inc.

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