media catcher stopped working with Hulu

[akmick]

This morning media catcher was working fine with Hulu, but now when I try to grab a show I don't get anything in the actual content file... but the ads come through fine...

Any ideas?

[Tasha Heinlein]

This morning media catcher was working fine with Hulu, but now when I try to grab a show I don't get anything in the actual content file... but the ads come through fine...

Any ideas?

What show are you having trouble with? Is it one of the TV-MA shows that you need to log in to view?

Best Regards,

Tasha Heinlein
Applian Technologies, Inc.

[akmick]

What show are you having trouble with? Is it one of the TV-MA shows that you need to log in to view?

Best Regards,

Tasha Heinlein
Applian Technologies, Inc.

I was trying with ReGenesis which is TV-MA but I also tried family guy and king of the hill which aren't TV-MA and each time the file came down as 0kb in size and it stopped.

[Andy Heinlein]

Hello...

Please uninstall version 2.3, reboot then install version 3.0 and see if that helps out...

-andy.

[cain]

Just finished recording The Fifth Element off of Hulu on 480p.

Perfect. Got the whole movie, no problems (I just had to be patient.)

[akmick]

Hello...

Please uninstall version 2.3, reboot then install version 3.0 and see if that helps out...

-andy.

I did that and now I only appear to be getting 75% of the shows I download 0 as if it were the demo... and this is even though I put my install code in...

Any ideas?

[Tasha Heinlein]

I did that and now I only appear to be getting 75% of the shows I download 0 as if it were the demo... and this is even though I put my install code in...

Any ideas?

Are you getting the green checkmark? Try playing back the files you've captured and make sure that they are incomplete.

Best Regards,

Tasha Heinlein
Applian Technologies, Inc.

[akmick]

Are you getting the green checkmark? Try playing back the files you've captured and make sure that they are incomplete.

Best Regards,

Tasha Heinlein
Applian Technologies, Inc.

I get the green checkmark, and when I play the file the media player says it is the full length, but it stops after playing 75% of the file as if I were only using the demo version...

[Andy Heinlein]

play the downloaded file all the way through... don't fast forward or anything. I guarantee you will see the whole thing. What is probably happening is the video isn't synced with the time line so the slider at the bottom of FLV player is at about 75% when the video finishes playing.

This bug only happens with the newer HD content like Dirt. The reason why this happens is because I don't know how to decode the audio properly to tell how long a frame should be played for.

This shouldn't effect playback... you are getting the whole thing.

-andy.

[cain]

I grabbed Underworld: Evolution in 480p last night - worked great.

Andy, you're right (of course) the better quality stuff does not sync with the slider, but you can watch the whole thing.