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Thread: Sirius and Replay A/V Demo Version: Error: couldn't parse login page

  1. #1
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    Exclamation Sirius and Replay A/V Demo Version: Error: couldn't parse login page

    Hi! I'm new to Replay A/V and am looking for some help. I'm thinking about an online (only) subscription to SiriusXM & wanted to test it out first before taking the plunge. I signed up for a free 7 day trial for Sirius Online as well as the Replay A/V 8 demo version to try it all out first.

    Here's my problem & I've searched all the forums but couldn't find a similar problem posted/solved. When I right-click on the Sirius stream from the Replay A/V screen & choose "Start record/download", I can see where the application is trying to log in to my Sirius account, but I get an error message that says "error: couldn't parse login page". What does this mean exactly & what am I doing wrong to get this message?

    I'm running WinVista (64-bit) SP2 if that helps!

    Any help/suggestions are greatly appreciated!

  2. #2
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    Default Re: Sirius and Replay A/V Demo Version

    For our program to work you need to have a password of 11 characters or less. If your password is more than that it won't work. Thanks. Open up AV and select Record-Record Sirius. Enter your login info and you should then be good to go.

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    Unhappy Re: Sirius and Replay A/V Demo Version

    Hi Cheryl,

    Thanks for the response. Yes, I have a password of 11 characters (what Sirius assigned to me when I signed up for the free 7 day trial). I followed your directions exactly and I'm still getting the login parsing error. I tried the same login info in the Sirius online player & it worked fine. Any other suggestions? My decision to purchase Replay A/V is hinging on this being able to work!

    Thanks again!

  4. #4
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    Default Re: Sirius and Replay A/V Demo Version: Error: couldn't parse login page

    See if changing your password to under 11 characters makes a difference. If it doesn't let us know. Thanks.

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    Unhappy Re: Sirius and Replay A/V Demo Version: Error: couldn't parse login page

    I changed my password to one with only 6 characters...still no luck. I'm still getting "error: couldn't parse login page" when trying to record Sirius online streaming with Replay A/V demo version.

  6. #6
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    Default Re: Sirius and Replay A/V Demo Version: Error: couldn't parse login page

    I am recording from Sirius right now. Open up AV and select Record-Record Sirius. Enter your information without changing any of the settings at all. Do a record now. Stop it and save and do a playback. That is how it works. If you still have an issue please contact tech support as we will need your log file and additional information.

  7. #7
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    Default Re: Sirius and Replay A/V Demo Version: Error: couldn't parse login page

    i hope that problem will be solved as soon as possible. seems like everything has been done already.


  8. #8
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    Unhappy Re: Sirius and Replay A/V Demo Version: Error: couldn't parse login page

    Quote Originally Posted by Cheryl Wester View Post
    I am recording from Sirius right now. Open up AV and select Record-Record Sirius. Enter your information without changing any of the settings at all. Do a record now. Stop it and save and do a playback. That is how it works. If you still have an issue please contact tech support as we will need your log file and additional information.
    Hi Cheryl,

    Did exactly as you instructed above - no luck. Can't login due to the login parsing error. To make matters worse, I get the parsing login error on both my Vista desktop & XP laptop. I'll follow up with the support ticket as well....

  9. #9
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    Default Re: Sirius and Replay A/V Demo Version: Error: couldn't parse login page

    Hi Cheryl,

    Just a quick add'l update: I CAN login to Sirius & stream with no problems using Replay Tuner, but still no luck with Replay AV. Standing by for add'l troubleshooting instructions.

  10. #10
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    Default Re: Sirius and Replay A/V Demo Version: Error: couldn't parse login page

    I have the identical problem. Hope this gets worked out soon.

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