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Thread: All software locks up!

  1. #1
    Join Date
    May 2008
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    Unhappy All software locks up!

    I just purchased the entire suite and installed it. Now when I go to run the software it hangs up and task manger says it's "not responding". This happens to all the software.
    ANY CLUES?

  2. #2
    Join Date
    Feb 2008
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    Rochester, NY (USA)
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    Question

    Quote Originally Posted by Gadget Guru View Post
    I just purchased the entire suite and installed it. Now when I go to run the software it hangs up and task manger says it's "not responding". This happens to all the software.
    ANY CLUES?
    Was a demo working before you made the purchase? Or was the purchase your initial install?

    Floyd

  3. #3
    Debbie McCormick Guest

    Default

    Hi,

    That's very unusual. Can you please sumbit a tech support ticket so that we can get more information to help you.

  4. #4
    Join Date
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    Default

    Quote Originally Posted by Gadget Guru View Post
    I just purchased the entire suite and installed it. Now when I go to run the software it hangs up and task manger says it's "not responding". This happens to all the software.
    ANY CLUES?
    Hi, I'm having the same problem but only with AV. All the other packages function O.K. How do I get a tech support certificate to submit?

    Alan

  5. #5
    Join Date
    Feb 2008
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    Rochester, NY (USA)
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    Default

    Support requests for the various projects can be made through this page:

    http://www.applian.com/support-products.php

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