Time run-out issue cuasing AV 8 to crash after opening

[ws20092009]

HI, there,
I tried installing the AV 8 to my Vista desktop and the installation has been very successful. However the problem ocurr after opening the AV 8. The AV 8 box show up...almost 5 seconds, another box pop out saying the time run-out ask the software to terminate the application in an unusual way. I have gone through the forus discussions and made changes to the setting.

I would be much appreciated if you can poine me to the solution.

Thanks

[Cheryl Wester]

This is not the norm at all. Please make sure you have allowed the program in your Windows firewall. If you still have an issue try and do a reinstall. Then if you still have an issue contact tech support for additional assistance. Thanks.