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Thread: Bug or error in final save of file

  1. #1
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    Default Bug or error in final save of file

    I often see this error message (in the properties) from the Capture Flash RTMP streams plugin after downloading a file:

    "Unable to save RTMP stream in proper format!
    Does the file already exist in storage directory?"

    The file downloads and plays fine (after I add the flv extension), it isn't clipped or damaged in any way. But after RMC fails to get a meaningful file name, it puts up the red exclamation point, and leaves the file without an extension. I have to go to windows and manually name the file and add an extension.

    This is just a nuisance, really, but I'd rather not have to deal with it. At least put the extension on the file name so it can be played.

  2. #2
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    Hi,

    I am seeing that as well. If i wait until the exclamation mark the file seems to have been deleted which is even more of a nuisance.

    Steve

  3. #3
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    Default

    What version of Media Catcher are you using? What site does this happen on?

  4. #4
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    Default

    Hi sorry for the long delay in replying.

    A typical example is the BBC Radio 4 program "in our time"

    I am using 3.01 replay media catcher Sept. 12 2008



    The name as it appears while recording seems to be

    "RBN2_radio_4_fm_-_thursday_0900_b00|16q8_2009_06_18_09_00_30_31B754 CF"

    During the download there is the usual target and green arrow to the left of the name

    If i select stop and save i get the exclamation mark and the transfer property box says "Unable to save RTMP stream in proper format! Does the file already exist in the storage directory?"

    That is the same result that I get if I let it run to the end.

    The target file name is as above. The rename box is disabled so I cannot rename it.

    Steve

  5. #5
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    Default

    Updating to the latest version will correct this error. UNinstall the previous version and reboot, then install 3.02.

  6. #6
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    Default

    Thanks for replying to such an old post. Just as you said, it works fine now.

    Steve

  7. #7
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    Default

    Great! Thanks for letting me know.

  8. #8
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    Default you applian people are stars!

    Got the problem to-day on BBC site
    Problem solved in a matter of minutes

    Many thanks.

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