Cant record on some tv station sites

**rockn77** · 01-22-2009, 10:55 AM

I have wm12.1 recorder with Windows xp platform. I've noticed that some tv station sites will not let me record. Here's a link to one such site. Any advice would be appreciated!

http://www.whiotv.com/video/index.html

**Tasha Heinlein** · 01-22-2009, 11:37 AM

Please submit a support ticket for help with WM Recorder. Thanks!

Best Regards,

Tasha Heinlein
Applian Technologies, Inc.

**rockn77** · 01-22-2009, 11:49 AM

I did so yesterday and included the link but the service rep need more info.

**Jeff Lenney** · 01-22-2009, 06:58 PM

Originally Posted by rockn77

I did so yesterday and included the link but the service rep need more info.

If we need more info, it's to further analyze the situation. Sometimes just the link is not enough to tell you why it's not recording. If i'm able to record from a link, and you're not for example, then the problem is not the link.

Please check the ticket for a response, and reply with the requested info when you can.

Thanks for your patience.