DirectShowsource could not open video or audio

**otis** · 01-16-2009, 04:09 PM

Help
All of a sudden I'm not able to convert my FLV files to .avi. All I get is a fuzzy red screen message that I think says Directshowsource could not open video or audio , or I think that is what it says it is a bit small and unclear. There is more to the message but effectivly no converted file. using the troubleshoot option does not help What is happening? Please help me

**Cheryl Wester** · 01-16-2009, 07:24 PM

This sounds like a format that our program is not able to convert. There are a few of them out. Our developer is always working on adding file conversions to the program. Where did you get the file? What did you record it with? Thanks.

**otis** · 01-17-2009, 01:55 AM

the flv files were generated by replay media catcher so that cannot be the answer

**Jeff Lenney** · 01-17-2009, 02:56 AM

Hi Otis,

Not ALL files we can record are able to be converted, but the majority are.

At any rate, Can you please provide me with the URL of the audio/video you're trying to record and convert, so we can trouble shoot the issue?

**otis** · 01-17-2009, 04:30 AM

Hi Jeff
I don't have the urls as they are extant as I recoreded from BBC iPlayer but it now seems that replay converter will not change ANY files even ones that previously worked
Otis

**joeysargent** · 01-24-2009, 07:42 AM

I am having this same issue. Below is a link to one of these files. They record fine FLV format, but will not convert.

http://epmediasite.memphis.edu/media...yerType=Port25