Recording

[Gort]

Hi Barry,

Do you have a ticket number? I don't remember receiving any tickets for this, so I would like to look into it.
Anyway - There are few settings that you should need to change to get the toolbar to work. It is completely compatible with Firefox -my browser of choice as well Open settings on the toolbar and click "defaults" in the lower left corner. ALWAYS click record before playing the media that you want to record. A goofy suggestion, but one that will often work, click record then close your browser - Freecorder will remain open - then reopen your browser and go to the site you want to record from. Unfortunately the toolbar will not work well on every system. Hopefully these suggestions will work for you.

Best Regards,

Tasha Heinlein
Applian Technologies, Inc.

Hi Tasha

Tried your 'goofy suggestion' and...........it works! Bit long winded though.

Regards

Barry

[Tasha Heinlein]

Glad it worked for you!

Best Regards,

Tasha Heinlein
Applian Technologies, Inc.

[Gort]

Glad it worked for you!

Best Regards,

Tasha Heinlein
Applian Technologies, Inc.

Hi Tasha.

Still working. What actually is causing the problem, and will it be rectified?

Cheers

Barry

[Tasha Heinlein]

Hi Barry,

Thanks for the update - glad to hear it!
We are actually working on a new toolbar that is going to be awesome - check back in the next month or so (fingers crossed)

Best Regards,

Tasha Heinlein
Applian Technologies, Inc.