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Thread: RMC Crashes with Yahoo Music

  1. #1
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    Default RMC Crashes with Yahoo Music

    RMC will record 3 or 4 tracks then crash with a ntdll.dll error. Every time without fail.
    I have to log off windows xp pro then log on , clear the cache and history (even use cclean) and try again with the same results.
    Is anyone else seeing this?
    I already sent in a ticket last week but so far no reply.

    P.S. This is still a great product because for the most part it will record from other streaming sources fine.

  2. #2
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    Default

    Quote Originally Posted by micromedia View Post
    RMC will record 3 or 4 tracks then crash with a ntdll.dll error. Every time without fail.
    I have to log off windows xp pro then log on , clear the cache and history (even use cclean) and try again with the same results.
    Is anyone else seeing this?
    I already sent in a ticket last week but so far no reply.

    P.S. This is still a great product because for the most part it will record from other streaming sources fine.
    All of our tickets are answered within a 24 hour period. Can you please send me a message with your ticket number so that I can look into this? Thank you!

    Best Regards,

    Tasha Heinlein
    Applian Technologies, Inc.

  3. #3
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    Default ticket resubmitted

    I resubmitted the ticket

  4. #4
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    Quote Originally Posted by micromedia View Post
    I resubmitted the ticket
    Got it, thanks! For anyone else having trouble with this: Andy is looking into it. We're not sure why it's crashing at this point. I'll update this when we come up with some answers - thanks!

    Best Regards,

    Tasha Heinlein
    Applian Technologies, Inc.

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