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Thread: RMC Not Recognizing Flash is Enabled

  1. #1
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    Default RMC Not Recognizing Flash is Enabled

    Just updated to the latest version of RMC. When using DVR, RMC says I must enable flash in Chrome.

    I have enabled flash in Chrome, but when going thru the RMC interface it doesn't recognize it. Prior versions of RMC had always worked.

    Could use some tips/ suggestions for a setting or technique I should be using?

    thx,
    Ross

  2. #2
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    Default Re: RMC Not Recognizing Flash is Enabled

    Open the program. Select settings and the counterclockwise arrow icon. Reboot your computer. Also, we just uploaded a new update today so make sure you are using it.

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    Default Re: RMC Not Recognizing Flash is Enabled

    Hi Cheryl, the web site says version 7.0.2.6 is current, but when I download and launch the RCAT setup it says "upgrade 7.0.2.1 to 7.0.2.1" (the same version).

    Is it a typo, and the latest will be installed, or is there a glitch in the installer in that it's not pointing to the current version?

  4. #4
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    Default Re: RMC Not Recognizing Flash is Enabled

    Clean out your browser cache. It is the latest version on our site. I tested this on several different computers. Thanks.

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    Default Re: RMC Not Recognizing Flash is Enabled

    I've installed the latest RMC (.8), hit the counterclockwise arrow to reset to default, rebooted. I'm still getting the "must enable flash" from within RMC, when from Chrome it works fine.

    I'm setting Chrome to allow flash from within Chrome. Is there a way to do that from the RMC interface?

  6. #6
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    Default Re: RMC Not Recognizing Flash is Enabled

    I just uninstalled both RMC and Chrome (w/o retaining any settings), re-installed. Same thing, still getting "you need to enable flash" from within RMC DVR browser, when flash is working directly thru Chrome

  7. #7
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    Default Re: RMC Not Recognizing Flash is Enabled

    When the web browser in RMC says I need to enable flash, that means to go outside of RMC directly to Chrome and enable it there, correct? Or is there a setting within RMC?

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    Default Re: RMC Not Recognizing Flash is Enabled

    Your original statement is correct. Thanks.

  9. #9
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    Default Re: RMC Not Recognizing Flash is Enabled

    Just uninstalled then reinstalled flash. Seems to have worked, I recorded one show and am recording another now.

  10. #10
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    Default Re: RMC Not Recognizing Flash is Enabled

    Glad to know it is working. Thanks for letting me know.

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