@Cheryl,

I had asked questions about the Firefox "https" Certificate in my ticket (#55658), but I didn't get an answer to these either. Can you please respond here:

I tried to find the Applian certificate in the Firefox certificate “store”, but I don’t know its name. What do you call it?

Also, where is it stored on the PC (path)? Would this certificate be applicable to all Firefox installations and profiles? For example, on my 1st PC, I have several versions of Firefox and Palemoon (which is based on the Firefox engine) installed. All Firefox version, that I have tested, and Palemoon have the https issue.