RMC 6.0.1.27 Blue screen issues?

[Chris313AllNight]

I was trying to snag some YouTube video the other night, several times, I might add, when each time I was downloading the video, my computer would go nuts and I'd end up in a blue screen. This happened each time I was trying to download video with the version listed above.

It only stopped after I didn't open and use RMC again.

Has anyone else had problems like this? How would I go about diagnosing this and fixing it? RMC is a fav program of mine and I paid good money for it. It'd hurt not to be able to use it as intended.

Oh, I use Windows 7 SP1. If you need any other info, let me know.

[Cheryl Wester]

Please do try again-that is not the norm at all. Clean out your browser cache and reboot first. If you have the issue again contact tech support as details will be needed.

[Chris313AllNight]

Here's an update for you. Dunno what happened, but since my posting this topic, I dunno if it's a combo of a restart, an upgrade of my GFX card driver, or an update to the program itself, but RMC has been running like butter. I'm loving it and definitely getting my monies worth.

If I have any more issues, I'll be sure to come back for help. For whatever your team did to the program, thanks!

[Cheryl Wester]

Great. Thanks for letting us know. Don't forget to tell your friends about our great programs.