RMC 6 Stalling or Holding at "Queued"

[GregH]

Saving some multi-chapter tutorials and RMC 6 on Auto will simply stop picking up the next stream. No real pattern which I can discern - sometimes I can save 15 chapters and other times only 4 or 5. The fix is to shut down Firefox and RMC and then restart.
I've also noticed that when RMC 6 Auto is enabled that Firefox pops with a "Secure Connection Failed" error if I jump to any https site. When I turn off Auto then everything goes back to normal.

Now RMC 6 has "Queued" 4 videos and has been stuck for about 7 minutes.

[Cheryl Wester]

For this issue you do need to contact tech support as they will need details as to the site, your computer, etc. Thanks.