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  1. #1
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    Default Proxy settings enabling when start monitoring

    Guys,
    Since I installed the latest version of RMC when I press the "Start" to monitor for internet downloads the proxy server check box in my browser (IE or Chrome) is automatically enabled when it isn't supposed to be, I do not use a proxy and the setting to use a proxy in RMC is not enabled.

    Does anyone know why this would be enabled on its own?

    Many Thanks

  2. #2
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    Default Re: Proxy settings enabling when start monitoring

    I've seen the same thing. Very odd.

  3. #3
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    Default Re: Proxy settings enabling when start monitoring

    I've found a work-around, if you disable the "Enable scanning of HTTPS/SSL connections" all is fine again.

    After you install the latest version you get a pop-up message asking if you want this enabled, I said yes because the websites I use are https, but it looks like this enables the proxy for some reason which then causes all kinds of issues.

    Disabling the check box has made no difference in my ability to capture what I needed from a https site, so I'm not really sure what that option does..

  4. #4
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    Default Re: Proxy settings enabling when start monitoring

    Thanks for the tip :-). Worked fine here.

  5. #5
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    Default Re: Proxy settings enabling when start monitoring

    I currently have this problem too. Problems started in Version 5.0.1.15 and are continuing after upgrading to and then cleanly installing 5.0.1.154.

    When I load RMC it goes into "not responding" mode as as soon as I click on anything, so I can't get even get at the settings to make any changes.
    When in in non-responsive, the program will not close and will not even end when I try through Task Manager.
    The only way out is to reboot my machine.
    Then, when the machine has rebooted, I find that RMC has changed the LAN settings within Internet connection settings by checking the tick box to "Use a Proxy Server for your LAN" and I have to manually un-check it to restore my internet connection.

    These problems are occurring repeatedly and I have tried completely uninstalling RMC, including the settings and library, but the same issues persist even on a clean re-installation.

    I am using Windows 8.1 which is fully up to date.

    I have submitted a support tick and still awaiting a reply.

  6. #6
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    Default Re: Proxy settings enabling when start monitoring

    Let us know the fix for this when you hear. Thanks.

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