Page 1 of 2 12 LastLast
Results 1 to 10 of 17

Thread: RMC5 Torrents not found after latest update

  1. #1
    Join Date
    May 2013
    Location
    Above you on your six
    Posts
    28
    Rep Power
    0

    Default RMC5 Torrents not found after latest update

    Since Technical Support has not responded I am looking to see if others have had this issue.

    Torrents worked fine right up until the update.
    1. Opened the app
    2. Saw a new update popup
    3. Chose to DL and update (bad decision in hindsight)
    4. Go to Guide / Torrents / Videos, then "No Results" are displayed

    Tried searching for known files and still "No Results"

    One item that may come into play is the latest IE update was applied however I had already rebooted from the IE update and was viewing and DL'ing torrents right up until the RMC5 update.

    Reinstalled, Uninstalled, reverted back to previous version (left reg keys), then removed reg keys, uninstalled all, rebooted on each prompt, reinstalled, still no joy.

    I assumed as a paying customer for some many years that TechSupport would be a little better as most issues have always been resolved with the forums.

    Any ideas appreciated.

    ~Raptor

  2. #2
    Join Date
    Feb 2008
    Posts
    4,380
    Rep Power
    10

    Default Re: RMC5 Torrents not found after latest update

    If you still have not heard from tech support please send me a private message with your ticket information and I will pass it on. If you just sent it over the weekend give them a little while and I'm sure
    you will hear back from them.

  3. #3
    Join Date
    Feb 2013
    Posts
    1
    Rep Power
    0

    Default Re: RMC5 Torrents not found after latest update

    Having same problems and tried same fixes -- no luck. Any help would be appreciated.

  4. #4
    Join Date
    Feb 2008
    Posts
    4,380
    Rep Power
    10

    Default Re: RMC5 Torrents not found after latest update

    For this issue you do need to contact tech support. Let us know what they say.

  5. #5
    Join Date
    May 2013
    Location
    Above you on your six
    Posts
    28
    Rep Power
    0

    Default Re: RMC5 Torrents not found after latest update

    Additionally I have verified I "CAN" get to the PirateBay using IE so it's not an ISP issue, even though I pay for Comcast Small Biz service with no restrictions.


    ~Raptor

  6. #6
    Join Date
    Feb 2008
    Posts
    4,380
    Rep Power
    10

    Default Re: RMC5 Torrents not found after latest update

    I have sent your ticket information on to the tech department for Replay Media Catcher. Thanks.

  7. #7
    Join Date
    May 2013
    Location
    Above you on your six
    Posts
    28
    Rep Power
    0

    Default Re: RMC5 Torrents not found after latest update

    Thanks Cheryl !



    ~Raptor

  8. #8
    Join Date
    Feb 2008
    Posts
    4,380
    Rep Power
    10

    Default Re: RMC5 Torrents not found after latest update

    Our torrent source changed formats on us suddenly and our developer is aware of they and working on a fix. When it is ready our developer will upload it for you. I don't have a fix date set for this so do watch your program for updates. Thanks for your patience. Technology changes all the time and we are always working on changing with it.

  9. #9
    Join Date
    May 2013
    Location
    Above you on your six
    Posts
    28
    Rep Power
    0

    Default Re: RMC5 Torrents not found after latest update

    Thanks for your assistance Cheryl !

    1. Great product.
    2. I think this could have been handled a little better.
    3. I doubt that I was the first to discover this as it seems to have broken all versions of RMC.
    4. Yes it may have been embarrassing but this REALLY should have been posted on the forums and other pages if not the home page.
    - If you had any idea of the time I have spent on troubleshooting this issue (FYI: Ya'lls uninstall process could really use some improvement).
    - I have spend hours hacking your SW out of my system because the uninstall was not clean and required a lot of additional work.
    - I did this as I was attempting to start from a fresh install because the support system of Applian was rather slow .
    - - (I hate to think how long it would have taken without your assistance).
    5. I have installed this on two other systems and discovered that I could not access them either, so I moved to an
    AT&T network, Verizon network, changed routers all in a vain attempt to resolve this.

    Although that was some venting I had to do, I seriously hope that in the future some type of announcement can be posted on the forums and other pages as I doubt I am the only one spending time trying to resolve the issue.

    Thanks again and I look forward to the update,

    ~Raptor

  10. #10
    Join Date
    Feb 2008
    Posts
    4,380
    Rep Power
    10

    Default Re: RMC5 Torrents not found after latest update

    I don't do tech support for Replay Media Catcher and thus was unaware of this issue. Thanks for your feedback and your patience in this.

Similar Threads

  1. DL multiple streams with RMC5 torrents
    By Raptor in forum Replay Media Catcher
    Replies: 0
    Last Post: 03-26-2014, 07:35 PM
  2. RMC5 update not loading properly
    By SoPo Wiz in forum Replay Media Catcher
    Replies: 2
    Last Post: 10-20-2013, 12:07 PM
  3. May 2012 Latest software update has partially disabled RMC
    By sydcarten in forum Replay Media Catcher
    Replies: 14
    Last Post: 05-20-2012, 04:45 PM
  4. Time or memory limit with latest Freecorder 4 update?
    By rboverman in forum Freecorder Toolbar
    Replies: 0
    Last Post: 08-21-2010, 05:58 PM
  5. Replies: 1
    Last Post: 08-11-2010, 10:52 AM

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
About these forums...
Applian Technologies makes these discussion forums available for our customers to assist other users. We do read this content and appreciate all your suggestions and comments. If you need technical support or customer service, please visit the links to the right.
Let's Be Friends