REPLAY Media Catcher (latest version) has stopped working

[agmz30]

My computer crashed a couple of days ago and Replay Media Catcher stopped working , or , to be more precise , I get a window saying that Windows (7) is searching for a solution to the problem (which it never finds) . I reinstalled the program but I still get the same message . At the same time , my antivirus warns me about the dangers of two files : win64cert.dll and win32cert.dll . Could they have something to do with the problem? Thanks .

[Jeff Lenney]

Hi AGMZ

Sorry to hear you're having this issue. For this particular issue, can I please ask you to use the technical support section of the website to submit your tech support ticket so they can assist you?

http://applian.com/support.php

[Jeff Lenney]

Were you able to contact support yet?