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Thread: RMC5 - Auto delete files after recording.

  1. #1
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    Default RMC5 - Auto delete files after recording.

    Hi,

    Lately I see this happening on recordings from diffrent sites. Any reason why this happens? Bug?

    Info about the video file:
    Video codec ID: avc1
    Video codec name H.264
    framerate: 30 fps
    Video datarate: 1000 Kbps

    A fix for this would be great.

  2. #2
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    Default Re: RMC5 - Auto delete files after recording.

    Can you please provide me with the URL of the audio or video you're trying to record, so I can trouble shoot the issue?
    Best Regards,

    Jeff Lenney
    Technical Support
    Applian Technologies, Inc.

  3. #3
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    Default Re: RMC5 - Auto delete files after recording.

    I could send you it by PM if it's oki.

  4. #4
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    Default Re: RMC5 - Auto delete files after recording.

    I guess there will not be any quickfix for this so I went back to RMC4 but there the "Unexpected Error" pops up when I try to record. DammIT!!

    PM sent to you Jeff with info and address to the site.
    Last edited by bulfen; 01-20-2014 at 06:06 AM.

  5. #5
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    Default Re: RMC5 - Auto delete files after recording.

    Hey - don't worry about that site it's fine

    At any rate, I did try a few videos on that site and was NOT able to record them using RMC5 - if you don't mind, Please use the technical support section of the website to submit your tech support ticket and include your record log file:

    http://applian.com/support.php
    Best Regards,

    Jeff Lenney
    Technical Support
    Applian Technologies, Inc.

  6. #6
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    Default Re: RMC5 - Auto delete files after recording.

    Hey,

    After a couple of hours of install and uninstalling it seems that all problems have be solved.
    Last edited by bulfen; 01-21-2014 at 07:14 AM.

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