Not buying it in more ways than one! I agree it's harder to adapt existing software than to simply take what you want from the old and write new from there. That is called product support. Total Recorder has been able to update their software to allow for technological changes so it just makes no sense that Applian could not have done the same. Maybe you should try hiring better coders but I really don't think that's where the problem lies. You just want to increase your profits. I have no problem with that as long as it's not at my expense.