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Thread: Blue faces

  1. #1
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    Question Blue faces

    When I convert a mp4 file to a wmv file, there is a blue tint that makes faces and other objects look blue. How can I get a truer color translation? Thanks for advice.

  2. #2
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    Default Re: Blue faces

    Hi Beth

    I'm not getting this myself nor am I able to replicate it (good for me, not so good for you haha) - Please use the technical support section of the website to submit your tech support ticket and include your record log file:

    http://applian.com/support.php
    Best Regards,

    Jeff Lenney
    Technical Support
    Applian Technologies, Inc.

  3. #3
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    Default Re: Blue faces

    Also, you are able to go into Replay Converter. Select options. Select to not use DirectShow codecs installed by Replay Converter. See if that makes a difference.

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