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  1. #1
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    Exclamation Help needed - Reply Video Capture

    When i loaded - Reply Video Capture onto my pc i got the following message "CANNOT READ SCREEN COORDINATES IN THE REGISTRY. CANNOT CONTINUE" .
    I am running windows XP

    can anyone help

  2. #2
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    hmm, are you logged in as an admin? If not, what type of user rights?
    Best Regards,

    Jeff Lenney
    Technical Support
    Applian Technologies, Inc.

  3. #3
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    thanks for your time Jeff

    not sure what you mean re- admon or other type

    the above message displays as soon as the software was loaded and asked to run

  4. #4
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    Quote Originally Posted by lowy View Post
    thanks for your time Jeff

    not sure what you mean re- admon or other type

    the above message displays as soon as the software was loaded and asked to run
    If you are not the Administrator of the PC then, contact the Admin
    account....

    If you are the "Admin" of the account and, you don't recall doing any admin
    registry/changing configurations...your machine maybe compromised by spyware/malware parasites...try running Regedit.exe in windows if you are the
    admin and, you see: "Registry editor has been disabled by your admin"
    and, ofcourse you dont recall doing that. Then either try to see the admin setting configuration to resolve the issue.

  5. #5
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    Are you using this at home or work? If at home, you want to make sure the account on your computer is set to give you adminsitrator (full pc) rights in order to use the software properly.

    If you're using it at work, let me know and we'll try to figure something out as well .

    Thanks
    Best Regards,

    Jeff Lenney
    Technical Support
    Applian Technologies, Inc.

  6. #6
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    thanks again jeff

    i reformated my computer and reinstalled Xp replay video cature installedd fine this timebut have no sound im using a dell lape top the only audio source i have is SigmaTel audio any ideas

    cheers lowy

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