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Thread: Replay Video Capture 6 - Video/Audio Start in sync and gradually get out of sync

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    Unhappy Replay Video Capture 6 - Video/Audio Start in sync and gradually get out of sync

    Have AMD quad-core 2.1 ghz. Have tried three capture formats (DVD, Mpeg-2, WMV), various suggested settings, researched all the FAQ's and am getting frustrated with such a simple problem.

    I've burned several dvds using Roxio Creator 12, Cyberlink PowerDirector 10 and CloneDVD.

    The problem, tho, is not the burning software. It's the captured file. I've played the raw files with Windows MediaPlayer and Cyberlink PowerDirector 10.

    The video and audio are right in-sync at the start and then the syncing starts to degrade until at the end of an hour the video and audio are 3-4 seconds (estimate) out of sync.

    My next step is to try reducing the recording window to an estimated 1/4 of the screen as suggested in one of the FAQs. My guess is that I've been using half to a third of the screen.

    If I can't get a resolution pretty soon, I'm going to ask for a refund.

  2. #2
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    Default Re: Replay Video Capture 6 - Video/Audio Start in sync and gradually get out of sync

    Good evening,

    Please use the technical support section of the website to submit your tech support ticket so we can look into this further for you

    http://applian.com/support.php
    Best Regards,

    Jeff Lenney
    Technical Support
    Applian Technologies, Inc.

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    Default Re: Replay Video Capture 6 - Video/Audio Start in sync and gradually get out of sync

    I solved the problem - I got a new AMD 3.5 ghz with a Gigabyte motherboard and recording in DVD mode.

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    Default Re: Replay Video Capture 6 - Video/Audio Start in sync and gradually get out of sync

    Quote Originally Posted by marmackco View Post
    I solved the problem - I got a new AMD 3.5 ghz with a Gigabyte motherboard and recording in DVD mode.
    Awesome - Great processor and MB too - glad you got it working!
    Best Regards,

    Jeff Lenney
    Technical Support
    Applian Technologies, Inc.

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