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Thread: No picture on Amazon

  1. #1
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    Default No picture on Amazon

    Tried recording a movie off of Amazon Prime in SD. There was no picture at all, not a black screen, just no video capture but the audio was fine. Anyone have any thoughts. I am using Win7 Pro on a 17 with 8 gigs of ram. I would thiunk it would handle it.

    Thanx

  2. #2
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    Default Re: No picture on Amazon

    What player were you using? give our FLV and Media Player a try and see if it works.

  3. #3
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    Default Re: No picture on Amazon

    I have found this also and using alternative players resolves the issue. Post is a little old but it may help others.

  4. #4
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    Default Re: No picture on Amazon

    Trying a different player did not resolve this issue for me. I also get multiple errors trying to download in amazon prime. Can anyone help?
    Last edited by richardak; 12-11-2013 at 02:22 PM.

  5. #5
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    Default Re: No picture on Amazon

    Please submit a ticket to tech support with details on your system and what is going on.

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