hangs when joining files

i have version 1.6.906.17 running on Windows XP Professional (5.1.2600).

when attempting to join two .mp3 files, Media Splitter software hangs. i have to abort the task using the windows task manager.

i get the following message:
A time-out has expired. HRESULT: 0x8004022e ( Unspecified error hr = 0x80004005)

have un-installed, re-booted, re-installed and re-booted three times.

been using Replay A/V for years and have recommended it to friends. i find i can't recommend Media Splitter. it doesn't do the simplest job.

has anybody joined files with this product?

I have joined files several times without an issue. If you would like some assistance with this please submit a support ticket as we will need to look into it more carefully for you. Thanks.

there was also never an issue with my joining of files. does this have anything to do with the PC specifications?

http://storeyourpicture.com/images/s...oStreaming.jpg

Upload some files to a file sharing site so that we can try.