View Full Version : Replay music update 5.3 dowbload issues, AGAIN

10-18-2012, 12:37 PM
Why do they make it so difficult to update our software? Why can't they include 'uninstall' in the new update download? When I uninstall it manually, reboot, then download the new version, it acts like I'm a 'new' user & wants me to BUY it. Happens every time. I don't select 'buy'. At this point, I'm not even sure if I have the full version or just the trial version. I have to ask them to send me my registration code so I can enter it, again. Except this time they didn't ask mt to enter it. What??? PLease make this process easier. So for now, how do I check to see if I have the full version or not??:mad:

Cheryl Wester
10-18-2012, 05:13 PM
If the code was not asked for then it is already in your registry. if you have a demo version it would state so when you open the program. Thanks.